We are Centricity, a service and protection partner that puts the customer at the center of our world. A single-source solution provider, we offer comprehensive and customized programs across a range of products including service contracts, warranty, insurance and smart home protection solutions.

Major Structural Defects Protection

Our Structural New Home Warranty provides coverage for “major structural defects” that occur during the terms of the warranty. A “major structural defect” is defined as actual physical damage to load-bearing portions of the home which affects the load-bearing function to the extent that the home becomes unsafe, unsanitary or otherwise unlivable.

Workmanship, Materials and System Defects Protection

During the warranty period on your new home, the builder assures and Centricity guarantees that your home will be free from defects in the materials or workmanship as defined in the Warranty Performance Standards.

Keeping Homeowners Safe and Protected

No new home should be left without proper protection as it is an essential need in today’s world. Unfortunate situations can occur when you least expect it, however you can rest assured Centricity has you covered. Builders who provide Centricity coverage know the importance of keeping their homeowners safe and protected.


If you do need to submit a claim, we make it convenient and hassle-free.

You can call 800-749-0381 24/7/365 or Click Here to complete the claim form and a representative will be in contact to further assist you. Connected, convenient and committed, our focus is you.



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